The Key Holder is instrumental in the operations of our store and plays a key role in the absence of the store manager. Key Holders ensure the highest standards of customer service and direct those projects and responsibilities delegated by the Store Manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
High School degree, some college preferred; or equivalent combination of education and experience. Experience in a retail environment supervising others.
Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization.
Should be able to calculate figures and amounts and apply basic concepts of math.
Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have knowledge of retail computer systems, electronic cash registers, Microsoft Word, Microsoft Excel, and Microsoft Outlook. Knowledge of Ceridian Dayforce and Epicor Eagle a plus.
Certificates and Licenses:
This job has supervisory responsibilities including overseeing the store team in the absence of the store manager to ensure optimum performance and customer service.
The noise level in the work environment is usually moderate. Flexible hours of availability are required due to the demands of the retail environment.
The minimum physical requirements for this position include: